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Frequently asked questions
What are the costs for the service check?
What does a complete Rolex repair consists of and should I schedule an appointment for this?
Are there costs associated with removing links from watch straps and do I have to schedule an appointment?
What are the possibilities for engraving a watch (watch case etc.)?
Are there costs associated with engraving watches and can I wait for this or do I have to schedule an appointment?
How do I order a watch strap at GASSAN?
If my watch has been stolen, what can GASSAN do?
I would like to buy a pre-owned watch and the watch was purchased from GASSAN. Can I check at GASSAN whether the watch was actually purchased here?
How long do I have a warranty on my watch?
What are the cost of valuing watches and can I wait for this or do I need to schedule an appointment?
Contact online customer service
Contact: Call us on +31 (0)20 622 5333
Maandag t/m zondag van 09:00 - 17:00 uur
Email
E-mail your question to online@gassan.com and we will contact you within two working days